Business Service Options & Rates
Canada Business Services Offers Three Types Of Service Options & Maintenance Agreements
Type #1: Break - Fix
We offer our Break - Fix service to all our customers. This method of service is for our customers who have an emergency, a broken computer or have some sort of IT problem at their home or business unexpectedly.
At Canada Business Services we offer this service daily and at an hourly rate of $88.00 + a destination fee if location is outside the city of Chatham.
Destination fee's are applied to save our customers money. This way our customers are not paying the full hourly rate while our technicians are traveling to and from your location.
Type #2: Block Time Services
Many of our customers enjoy our block time service plans for their IT needs. This prepaid block of time is available to the client on a per call usage basis. This allows our customers to save on our hourly rates for on site services.
**If you choose one of these plans you also get our priority service guarantee**
We offer our prepaid Block Service at the following rates:
| Regular hourly rate | $88 / Hour |
| 10 Hours | $76 / Hour |
| 25 Hours | $71 / Hour |
| 50 Hours | $66 / Hour |
Type #3: Managed IT Services
Let Canada Business Services become your complete IT solution. We recommend this service for small to medium size businesses. Managed Services align the interest of us with those of our customers.
This way both parties desire for our customers network to be stable and working smoothly. This is because we both lose money when anything goes wrong.
In the event of downtime, you lose productivity, while we lose our most precious resource, technical support time. As a result of this alignment, we are incentivized to work harder and smarter to ensure that your business stays up and running.
You pay a fixed monthly fee for us to keep your network, computers, and equipment up and running, no matter what.
• There is no limit to the number of hours you can use and tech support over the phone with remote access support.
• We are incentivized to keep your network as stable as possible because the more work you need done the more we have to do.
• We do all of the proactive maintenance we can to achieve optimal stability for all your equipment.
• You enjoy the benefits of automation and monitoring systems.
• This is why we call it a partnership. For the first time ever, you can rest assured that your IT service provider really has your best interests at heart.
| Managed IT Services Includes: | |
| Unlimited remote service | ✔ |
| Computer setups (remote) | ✔ |
| Printer setups (remote) | ✔ |
| Software Installation and Support (remote) | ✔ |
| Computer tuneups (remote) | ✔ |
| Diagnostics and repair (remote) | ✔ |
| Data backups and transfers (remote) | ✔ |
| Virus and spyware removal (remote) | ✔ |
| Add devices to the network (remote) | ✔ |
| Firewall support (remote) | ✔ |
| VPN support (remote) | ✔ |
| On-site service at a discounted rate when remote service isn’t enough | ✔ |
| Server administration | ✔ |
| Server tuneups | ✔ |
| Server repair | ✔ |
Let one of our specialists determined what service is right for you and put together a custom quote for your business and IT service needs.